Outdoor Adventures
Getting Here

Tourism Terrace Careers

Visitor Centre

Join our team

Welcome to Tourism Terrace, the gateway to unparalleled adventures in northwestern BC.

Positioned as the ideal starting point, Terrace reflects the essence of this unique region, offering a diverse range of experiences for travelers. As a member of our team, you’ll play a key role in promoting Terrace as the perfect home base to explore the rich cultural history of the northwest, embark on thrilling outdoor adventures, and discover the city’s shops, recreational facilities, parks, public art, and outdoor activities.

From soaring peaks to secluded rivers, lava beds, deep powder, and world-class fishing, Terrace invites visitors to tailor their adventures – whether it’s a chill and accessible experience or an off-the-beaten-path adventure. Join us in showcasing Terrace as the ultimate destination for extraordinary journeys.

Current Postings

Job Title: Visitor Services Coordinator
Reports to: Executive Director

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Summary

The Visitor Services Coordinator position at Tourism Terrace is an exciting opportunity for a dynamic, community-minded individual to join a fun and welcoming team and help create memorable experiences for visitors to Terrace.

This role is a great fit for someone who is passionate about their community, loves meeting new people, and enjoys being connected to what’s happening locally. From welcoming visitors and sharing recommendations to attending community events, working with local artisans and businesses, merchandising new products, and keeping up with tourism, retail and visitor trends, every day offers something a little different.

We’re looking for someone who is enthusiastic about Terrace and Northwest BC, enjoys building relationships, has an eye for creating engaging retail displays and visitor experiences, and is excited to help showcase the people, places and products that make our community special.

Job Duties

  • Ensure exceptional customer service at the Visitor Centre.
  • Provide vision and leadership to the Visitor Centre team in coordination with the Executive Director.
  • Effectively communicate with visitors, vendors and stakeholders.
  • Provide leadership for the Visitor Centre team, ensuring maximum coverage and support.
  • Create a welcoming and inclusive culture within the Visitor Centre.
  • Plan and coordinate activities and events for the Visitor Centre.

Key Qualifications

  • Experience in sales for tourism or related fields.
  • Knowledge of MS Word, Excel, PowerPoint, Outlook, and digital/social media.

Personal Attributes

  • Adaptable, positive, and patient in a changing environment.
  • Solution-focused and supportive of the team.
  • Excellent project management and time management skills.
  • Proactive, results-oriented, and self-motivated.
  • Effective communication skills

Salary level

  • Starting $24.00 – $28.00/hr (based on experience) for a minimum of 3 days/week.
  • Benefits package available for a full-time employee

Apply

Please submit your resume and a cover letter to liz.smaha@visitterrace.com.

We welcome applications until the deadline on September 20, 2026. Join our team and play a key role in shaping the future of tourism in Terrace!