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Visitor Services Specialist

About Tourism Terrace

 

Welcome to Tourism Terrace, the gateway to unparalleled adventures in northwestern BC. Positioned as the ideal starting point, Terrace reflects the essence of this unique region, offering a diverse range of experiences for travelers. As a member of our team, you'll play a key role in promoting Terrace as the perfect home base to explore the rich cultural history of the northwest, embark on thrilling outdoor adventures, and discover the city's shops, recreational facilities, parks, public art, and outdoor activities. From soaring peaks to secluded rivers, lava beds, deep powder, and world-class fishing, Terrace invites visitors to tailor their adventures – whether it's a chill and accessible experience or an off-the-beaten-path adventure. Join us in showcasing Terrace as the ultimate destination for extraordinary journeys.

 

 

Job Title: Visitor Services Specialist

Reports to: Executive Director

Summary:

 

The Visitor Services Specialist at Tourism Terrace plays a pivotal role, providing information and guidance to our guests at the Visitor Centre. This position drives business results in our community, fosters positive relations with our guests and community, and ensures the overall success of the Visitor Centre. 

 

Job Duties:

 

Customer Service Excellence:

  • Provide accurate information to visitors regarding destinations, transportation, accommodations.

  • Promote tourism products 

  • General office duties

  • Retail sales

  • Assisting the Executive Director and the Visitor Center Manager    

Personal Attributes:

  • Adaptable, positive, and patient in a changing environment.

  • Solution-focused 

  • Excellent project management and time management skills.

  • Proactive, results-oriented, and self-motivated.

  • Effective communication, presentation, and public speaking skills.

 

Working Conditions:

  • This is a part-time position.

 

Salary range offered:

  • Wage range between $22-$25 depending on experience.

 

 

To apply:

 

To apply for the Visitor Services Specialist position at Tourism Terrace, please submit your resume and a compelling cover letter to liz.smaha@visittterrace.com.

 

We welcome applications until the deadline on February 18, 2024.

 

Join our team and play a key role in shaping the future of tourism in Terrace!

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